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Nationwide
On Your Side

On Your Side

Nationwide is not a bank. It is and always has been a building society with a community of over 15 million members. A brand that needed to remind the market about its people focused roots and inclusive approach.

We set out to create and deliver a new customer focused brand proposition that was both ownable and differentiating in a crowded market. The resulting expression bringing a more human personality to this loved British brand.

You do need a bank account. You don’t need a bank.

A new suite of photography was created to aid visual communications and enhance brand recognition. Real people represented in a world of blue, with just a touch of red. The style was adopted across campaigns and products as well as being applied across the branch network.

A fresh look at an icon.

The brand icon was redrawn, or rather smoothed off to visually soften the edges. A longstanding image across British high streets, the mark could not be disregarded so the colouring and form were enhanced to bring it up to date for a younger audience whilst remaining recognisable to long standing customers.

A new visual language

The core brand assets and colour palette were softened and enriched to better reflect the underlying warmth of the brand. Delivering a stronger visual representation of the core positioning. ‘On your side’

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Consistent application

One defining brand story was brought to life across all applications, environments and touchpoints to ensure the brand message was loud and clear – Nationwide are on your side. Following this brand refresh, Nationwide saw a 20% increase in new accounts within the first nine months.

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“Since working with I-AM, Nationwide is being adopted by more and more key customers as their core financial provider. The new brand design is a great success and is being rolled out across our network.”

Paul Wells
Design Lead, Nationwide

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